Terms & Conditions
OVERVIEW
This website is operated by EVAddonz (Subsidiary of Enigma Enterprises Ltd.). Throughout the site, the terms “we”, “us” and “our” refer to EVAddonz. EVAddonz offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and Services to you.
SECTION 1 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We do have sales and discount around holidays and we do give 30 days time period for any price adjustment. Please contact our customer service team via email (evaddonz@gmail.com) or use the Chat Bot for price adjustment.
SECTION 3: PRODUCT WARRANTY
Our company provides a limited warranty for a duration of one year on all products, unless otherwise specified on the product. This warranty specifically covers issues related to the product's functionality and quality over time. It excludes any damage resulting from wear and tear or improper installation. Please be advised that clearance products or items that have been discontinued are not eligible for warranty replacements.
SECTION 4: CANCELLATIONS OF ONLINE ORDERS
Should you wish to cancel your online order, we kindly ask that you contact us via email at evaddonz@gmail.com. Please ensure to include your email address and order number in your communication. Please note that if your order has already been dispatched, any incurred shipping costs for returning the product to us will be the responsibility of the customer.
SECTION 5: RETURNS AND EXCHANGE
Please refer to our Returns and Exchange Policy page for details.
SECTION 6: Shipping Charges
EVAddonz is pleased to offer complimentary shipping on orders totalling over $100 CAD within Canada and over $100 USD within the United States. For orders below this threshold, customers will be responsible for covering the shipping charges.
Shipping Rates:
- Free shipping is automatically applied to qualifying orders during checkout.
- Orders must meet the specified minimum purchase amount after any discounts or promotions have been applied to be eligible for free shipping.
- For orders below the minimum purchase amount, shipping charges will be calculated based on the weight, size, and destination of the package.
Shipping Methods:
- We utilize reliable shipping carriers to ensure timely delivery of your orders.
- Shipping methods and delivery times may vary depending on the destination and shipping option selected during checkout.
- Customers will receive a tracking number via email once their order has been shipped, allowing them to monitor the status of their delivery.
Delivery Time:
- All orders are shipped within 3 business days. Delivery Timeframe depends on the address and the method of delivery.
International Shipping:
- We currently offer shipping within Canada and the United States only.
- For international shipping inquiries, please contact our Customer Service team at evaddonz@gmail.com to discuss available options and rates.
Shipping Address:
- Customers are responsible for providing accurate and complete shipping information at the time of checkout.
- EVAddonz is not liable for any delays or misdeliveries resulting from incorrect or incomplete shipping addresses provided by the customer.
SECTION 7: INTERNATIONAL ORDERS
EVAddonz proudly offers US and Canada shipping to accommodate our valued customers. For orders shipped outside of Canada, customers are responsible for any applicable import fees, duties, taxes, and handling charges imposed by their respective countries. Please note that the shipping fees collected by EVAddonz cover only the transportation and handling costs associated with the order. In the event of a return of an international order, customers are subject to their country's customs regulations and fees, and EVAddonz cannot be held liable for any additional charges incurred during the return process. For further inquiries or assistance regarding international orders, please don't hesitate to contact our dedicated Customer Service team at evaddonz@gmail.com.
Last updated: 04/16/2024